• HD RESOLUTION VIDEO - 1920 x 1080
• 12 SOUNDTRACKS OPTIONS
• Copyright ownership
IMMERSIVE PAINTING 2D
General
All work is carried out by Gigoia Studios on the understanding that the client has agreed to Gigoia Studios’s terms and conditions.
If multiple design concepts is presented, only one solution is deemed to be given by Gigoia Studios as fulfilling the contract.
All other designs remain the property of Gigoia Studios, unless agreed in writing that this arrangement has been changed.
Payment
All new clients are required to pay in full prior to Gigoia Studios commencing work. Payments are made through PayPal or Credir Card.
Publication and/or release of work undertaken by Gigoia Studios on behalf of the client may not take place before cleared funds have been received and final files are sent by a Gigoia Studios designer.
Refunds
The client will have 2 days to cancel the service order before the first approval step and will get 100% refund within 60 days.
After the first approval step and confirmation by the client to proceed with the project, the client will have 2 days to cancel the service order. If the project cancellation is confirmed, the client will have a 70% refund within 60 days.
After the final approval step before the final video delivery and confirmation by the client to cancel the project, the client is not eligible for a refund.
The client must not use any designs or ideas Gigoia Studios proposed at the initial approval stage.
Copyrights and Trademarks
By supplying text and images to Gigoia Studios for inclusion in the client’s video, the client declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the client, or rightful copyright or trademark owner.
By supplying images, text, or any other data to Gigoia Studios, the client grants Gigoia Studios permission to use this material freely in the pursuit of the design. After the final delivery, the video is property of the client and its copyrights.
Gigoia Studios will not make money from the client's images and videos unless permitted by the client.
Alterations
The client agrees that changes required after the final video delivery will be liable to a separate charge. The client also agrees that Gigoia Studios holds no responsibility for any interferences made by any third party before or after the video is published.
Licensing
Any video, images and soundtracks created for the client by Gigoia Studios, is licensed for use by the client and may not be modified, re-edited, cropped, adapted in any way or form without the express consent of Gigoia Studios.
The client agrees not to hold Gigoia Studios responsible for any such loss or damage. Any claim against Gigoia Studios shall be limited to the relevant fee(s) paid by the client.
Rights of refusal
Gigoia Studios also reserves the right to refuse to include submitted material without giving reason.
In the situation where any images and/or data that Gigoia Studios does include in all good faith, and subsequently discovers is in contravention to such terms and conditions, the client is obliged to allow Gigoia Studios to remove the contravention without hindrance, or penalty. Gigoia Studios is to be held in no way responsible for any such data being included.
Cancellation
Cancellation of orders may be made by e-mail, and following this, the e-mail written by the client and sent to Gigoia Studios will serve as a legal order cancellation of the service.
Please note: any cancellation which is not formally confirmed by e-mail and received by Gigoia Studios within 2 days of such instruction being issued, client will not be liable for a refund.
Project duration
Any indication given by Gigoia Studios of a project’s duration is to be considered by the client to be an estimate.
Estimated project duration should be deemed to be from the date that cleared funds are received by Gigoia Studios for the initial payment or by date confirmed via e-mail by Gigoia Studios.
Disclaimer
Gigoia Studios makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. Gigoia Studios will not be held responsible for any and all damages resulting from products and/or services it supplies.
Gigoia Studios is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure.
The client agrees not to hold Gigoia Studios responsible for any such loss or damage. Any claim against Gigoia Studios shall be limited to the relevant fee(s) paid by the client.
Acceptance of Terms and Conditions
The placement of an order for design and/or any other services offered by Gigoia Studios, by email, verbally or in writing, is deemed to be acceptance of these terms and conditions, which are freely available at www.gigoiastudios.com/immersive
A confirmation of approval to proceed with the project by the client by e-mail constitutes acceptance of the estimate or quotation and agreement to comply fully with all the terms and conditions and forms a Contract for Business between the signatory and Gigoia Studios.
General
Gigoia Studios reserves the right to change any rates and any of the Terms and Conditions at any time.
For any more information please contact us at contact@gigoiastudios.com
Disclosures
Gigoia Studios will not disclose your information to any third parties and will only be used for the purpose it is provided unless you are otherwise informed at the time of providing the data. Under certain circumstances the force of law may require the provision of information to legal authorities. In order to safeguard the interests of its subscribers Gigoia Studios will comply with any such legally binding request.
Information we collect
Your information is collected when you make a purchase or fill in a form on Gigoia Studios website, or you send an email to Gigoia Studios. The information that is provided by you will only be used for the purpose for which it is provided, unless you are informed otherwise at the time of giving the information.
You may inform Gigoia Studios at any time if you wish Gigoia Studios to cease using your personal information.
Do You Store My PayPal Information?
No information is ever stored on our servers. We use PayPal, one of the most secure and reputable payment processors available.
See PayPal’s security policy right here.
Do You Store My Credit card Information?
No credit card information is ever stored on our servers. We use Stripe.com, one of the most secure and reputable payment processors available. All card numbers are encrypted on disk with AES-256 and decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist.
Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure and doesn’t share any credentials with Stripe’s primary services (API, website, etc.) For more information, you can visit Stripe’s security policy right here!
How we use personal information
Gigoia Studios processes personal information for the purpose of providing a personalized service, running competitions and providing you with information about products and services on offer.
Gigoia Studios may from time to time use your contact information to tell you about news or events provided by Gigoia Studios. You may opt-out of receiving such mailings, either when you register with Gigoia Studios or at any time afterwards.
Gigoia Studios may also contact you with important information about your registration details even if you have opted-out of receiving promotional emails.
Links and Security
There are links on Gigoia Studios web site to third party web sites which Gigoia Studios has no control over.
Gigoia Studios accepts no responsibility or liability for any third party practices on third party websites.
Data transmission over the internet is never totally secure and whilst Gigoia Studios tries to protect your personal information, Gigoia Studios cannot warrant the security of any information you transmit to us and you do so at your own risk.
Cookies and other tracking devices
Cookies are information that are sent to and stored on your computer. They are used to identify you when you visit our sites. Cookies are used to remember passwords, usernames, passwords and your preferences. They are also used to provide us with anonymous statistical information about how our site is used.
If you wish, you can disable Cookies on your Internet browser (Internet Explorer, Firefox, Google Chrome etc) but this will affect all sites that you visit, and could mean that they no longer function for you. Instructions on how to switch cookies off can be found by using the Help option within your browser and searching for “switch off cookies”.
Please be aware that you will need to switch off the cookies on every browser you use. For further information about cookies, including how to delete them please visit www.aboutcookies.org
What is copyright ownership?
Your video is yours: ownership & copyright belongs to you!About video monetization
Gigoia Studios doesn't keep your videos online at our channels.
We don´t have the rights to earn money over your video.
About logos and watermarks
We will ask if the client allows Gigoia Studios logo to appears at the end of the video. If not, no problem.
What is the video resolution?
2D video is HD resoluiton - 1920 x 1080.
360 video is 4K resolution.Which is the length of the video?
The maximum length of the video is 2 minutes.
About video format and 360º
The video format is encoded in MP4.
For 360º videos, you can upload it to YouTube, Facebook, Vimeo 360, Meta Media Studio.
You can upload to other channels that supports 360 videos.
You can embed the video link from the platform in your webpage.About artwork image quality
Please send us good quality pictures of your artworks!
Gigoia Studios is not responsible for:
Low resolution, blurred, distorted, dirty, bad contrast, oversaturated and badly-cropped pictures.
At revision step, we will warn you if your picture don't match our quality assurance criteria.
The client will have 2 days to cancel the service order before the first approval step and will get 100% refund within 60 days.
After the first approval step and confirmation by the client to proceed with the project, the client will have 2 days to cancel the service order. If the project cancellation is confirmed, the client will have a 70% refund within 60 days.
After the final approval step before the final video delivery and confirmation by the client to cancel the project, the client is not eligible for a refund.
The client must not use any designs or ideas Gigoia Studios proposed at the initial approval stage.
